Losing a pet can leave people unexpectedly raw and unsure how to respond, which is why many well-meaning friends hesitate or say nothing. If someone you know loses a pet, a few steady, specific words can offer real comfort and help them feel seen. Below are simple phrases and practical ways to support them through this kind of grief.

Why This Moment Matters

A pet often shares daily routines, private moments, and unconditional companionship, so the loss can feel like losing a family member and a piece of everyday life. People may also face complicated feelings around euthanasia, guilt, or relief, and those emotions are rarely visible from the outside. Because society sometimes minimizes animal loss, the mourner may need an ally who validates what they’re experiencing.

Short, Simple Things You Can Say

• “I’m so sorry about [pet’s name].”
• “I’m thinking of you — I know how much they meant to you.”
• “Do you want to talk about what happened?”
• “I’m here if you need anything.”
• “Sending you a hug and love for [pet’s name].”
• “If you need help with arrangements or company, I can come by.”

Longer Messages With More Warmth

• “I’m really sorry you lost [pet’s name]. I remember how they would greet you at the door — that warmth doesn’t disappear and it mattered so much.”
• “You gave [pet’s name] a wonderful life. I can only imagine how hard this is for you; I’m here to listen whenever you want to share stories about them.”
• “If it helps, I can drop off a meal tonight and stay a little while so you don’t have to be alone. We can look at photos or just sit quietly.”
• “I know decisions about euthanasia weigh heavily. You made the kindest choice you could in a painful situation, and it’s okay to feel many things right now.”
• “Would you like me to help find a keepsake option — a paw print, a photo frame, or a donation in their name?”

Faith-Based Messages

• “I’m praying for comfort and peace for you and for [pet’s name].”
• “May God hold you close and soothe your heart as you grieve this loss.”
• “Keeping you in my prayers during this tender time — I’ll ask for strength and gentle healing for you.”
• “May the memories of [pet’s name] bring you peace, and may your faith sustain you in the days ahead.”

What to Avoid Saying

• “It was just a pet” or “At least it was only an animal.”
• “You can always get another one” or “You’ll get over it soon.”
• “It’s for the best” without acknowledging the hurt that’s present.
• Minimizing their feelings with, “Don’t be so upset” or “You’re being dramatic.”
• Telling them exactly how they should feel or how long grief should last.

Helpful Tips for Handling the Moment

• Use the pet’s name and mention a specific detail (a trick, habit, or funny moment) — it shows you remember and care.
• Offer concrete help (meals, company, assistance with burial/cremation paperwork) rather than the generic “let me know.”
• Respect the person’s timeline: follow up in the days and weeks after the loss; grief often persists after initial condolences fade.
• Give space for silence; sometimes staying present without words is the most supportive thing you can do.
• If children or elderly family members are affected, offer age-appropriate ways to say goodbye or create a small ritual.
• Ask before sharing photos or posting about the pet on social media — the owner might want privacy.

A Note About This Particular Situation

Pet loss is often a form of disenfranchised grief — people may feel diminished by others’ reactions or uncertain whether their sadness is “valid.” Be especially careful about judging choices like euthanasia, rehoming, or memorial decisions; those are deeply personal. Your steady presence, specific memories, and willingness to help with practical tasks will usually matter more than finding the perfect words.

Let us know in the comments if this has helped or if you’ve got suggestions we can include

About the Author

Helen Bach is a relationship expert and writer who helps people find the right words when it matters most. She studied English and English Literature at the University of Michigan, where she developed a passion for how language shapes love, conflict, and connection.

At whattosaywhen.net, Helen writes clear, down-to-earth advice on what to say in real-life situations—from first dates and tough conversations to breakups and makeups. Her goal is simple: to make talking about feelings less awkward and a lot more honest.